The Cost of Being Always Available

In logistics, responsiveness is expected—but constant availability comes at a cost. When every message feels urgent and every interruption demands attention, decision quality slips, leadership energy fades, and performance quietly suffers.This issue explores why being “always on” can become a hidden liability, and how high-performing freight leaders stay effective by designing availability with intention. The goal isn’t less commitment—it’s smarter responsiveness that protects clarity, trust, and long-term results.

Ryan Suydam

Jan 2, 2026

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1 min read