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The Trusted Freight Report delivers sharp, actionable insights at the intersection of supply chain operations, leadership, and business growth. Each edition unpacks real-world freight challenges, project site logistics, and what it takes to lead with trust and transparency in today’s complex shipping environment. Whether you're a project manager, manufacturer, or logistics pro, this report keeps you ahead of the curve and always on track.

The Problem: Rotating Reps = Rotating Excuses

Oct 18, 2025

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1 min read

The Problem: Rotating Reps = Rotating Excuses

Welcome to this week’s RKC Newsletter — where we talk about what really makes or breaks logistics partnerships: accountability.In freight, relationships matter as much as rates. But when every shipment means a new rep, consistency disappears — and so does accountability. Each handoff leads to confusion, lost context, and more finger-pointing than problem-solving. This week, we’re unpacking why “rotating reps” are one of the quietest (and costliest) killers of efficiency in logistics — and how RKC fixes that with dedicated partners who own every detail from pickup to delivery. Because results don’t come from shifting responsibility — they come from staying accountable.

Ryan Suydam

Oct 10, 2025

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1 min read

Why Coordination Matters More than Cost

If your broker can’t answer clearly, cost is the least of your problems. The cheapest truck won’t save you if the delivery isn’t on time, aligned, and executed with precision.The real challenge isn’t the freight bill, it’s coordination. A $50 “savings” on a truck means nothing when a $560/hour crew is waiting idle, equipment is staged in the wrong spot, or contractors are scrambling to reschedule work. In this issue, we’ll break down why coordination—not cost—is the real driver of budgets, timelines, and trust on job sites, and how RKC makes sure your deliveries keep projects moving without disruption.

Ryan Suydam

The Freight Founders Playbook: Leadership Traits That Build Enduring Brokerages

Oct 3, 2025

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1 min read

The Freight Founders Playbook: Leadership Traits That Build Enduring Brokerages

Too many brokerages rely on luck, low rates, or market timing. But the truth is, enduring brokerages are built on something deeper: leaders who embody resilience, clarity, transparency, empathy, and discipline. These traits aren’t “soft skills”—they’re the backbone of trust, retention, and long-term growth. In this issue, we’ll break down the leadership playbook and show why it matters more than ever.

Ryan Suydam

Visibility Without Noise: How Tive and Tech Prevent Surprises in Your Supply Chain

Sep 26, 2025

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1 min read

Visibility Without Noise: How Tive and Tech Prevent Surprises in Your Supply Chain

Because real visibility doesn’t distract—it delivers peace of mind.The Problem: Too Much Data, Not Enough ClarityToday’s supply chains run on data. But here’s the problem—most systems overload you with pings, alerts, and dashboards that no one has time to manage. Instead of solving issues, this “alert fatigue” causes missed signals and late reactions. The result? Surprises still happen—only now they’re buried in noise.

Ryan Suydam

Sep 19, 2025

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1 min read

The Truth About ‘Bargain Rates’ No Broker Wants to Admit

A low rate on paper often hides the most expensive surprises in freight.Hidden fees derail budgets, disrupt timelines, and destroy trust. At RKC, what you see is what you get—no surprises, just honest freight solutions built on transparency.At RKC, transparency isn’t just a policy, it’s the backbone of trust. We eliminate fine print by outlining every detail upfront: clear pricing, accessorial expectations, and potential charges before they ever hit your bill. With proactive communication layered in, you’re protected from surprises and free to plan with confidence.

Ryan Suydam

Sep 12, 2025

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1 min read

Communication Gaps: The Most Expensive Supply Chain Problem

One missed update doesn’t just delay a load, it stalls crews, wastes money, and erodes trust. Supply chains rarely fail because of trucks, fuel, or weather. They fail because of silence.Here’s how RKC builds proactive communication into every shipment—so timelines hold, budgets stay safe, and trust remains intact.

Ryan Suydam